Terms and conditions.

These Terms and Conditions (the “Terms”) form a binding agreement between you and Abryn Labs LLC, a limited liability company organized in the State of Indiana, United States (“Abryn Labs,” “we,” “us,” or “our”). They govern your access to and use of the website at abrynlabs.com and any software, mobile applications, APIs, and related services we provide, including Talkcounter and SpaceSense AI(collectively, the “Services”).

By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 18 years old and able to form a binding contract under applicable law. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and references to “you” include the organization.

The Services include this website and the following products, which have their own features, limits, and operational characteristics:

• Talkcounter, an AI voice receptionist that answers inbound calls to a connected restaurant phone number, takes orders validated against the restaurant’s menu, and pushes the resulting ticket to the restaurant’s point-of-sale system.
• SpaceSense AI, a mobile and web application that analyzes photos and short videos of interior spaces, returns a 0 to 100 score across six design dimensions with related issues, and generates AI-modified “fix” images.

We may add, change, suspend, or remove Services or features at any time.

Some Services require an account. You agree to provide accurate information when you register, to keep your account information current, and to keep your credentials confidential. You are responsible for activity that occurs under your account. Notify us promptly at admin@abrynlabs.com if you believe your account has been accessed without your permission.

You agree not to:

• Use the Services in any way that violates applicable law or the rights of others.
• Upload, transmit, or generate content that is illegal, harmful, harassing, defamatory, hateful, sexually explicit involving minors, or that infringes intellectual property or privacy rights.
• Attempt to gain unauthorized access to any part of the Services, including other accounts, computer systems, or networks connected to the Services.
• Probe, scan, or test the vulnerability of the Services, or breach any security or authentication measure.
• Reverse engineer, decompile, or attempt to derive source code or underlying algorithms of the Services, except to the extent expressly permitted by law.
• Use automated means (bots, scrapers, scripts) to access the Services other than through public APIs we offer for that purpose.
• Resell, sublicense, or commercially exploit the Services without our written permission.
• Use the Services to develop a competing product or to train a model that competes with the Services.
• Interfere with or disrupt the Services or the servers and networks that host them.

We may investigate suspected violations and may suspend or terminate access at any time.

The Services, including all software, designs, text, graphics, and the Abryn Labs name and marks, are owned by Abryn Labs or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for their intended purpose.

No other rights are granted by implication, estoppel, or otherwise. All feedback and suggestions you provide may be used by us without obligation.

You retain ownership of the content you submit through the Services, including call audio and transcripts, menu data, photos, videos, and any other materials (“Your Content”). By submitting Your Content, you grant Abryn Labs a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivative works of Your Content solely as necessary to provide and improve the Services for you and, where applicable, to comply with law.

You represent that you have all rights necessary to grant this license and that Your Content does not violate the rights of any third party or any applicable law. We may remove content that we believe violates these Terms or creates risk for us.

The Services use artificial intelligence to generate output, including automated call responses, transcripts, scores, written analyses, and AI-modified images. AI output can be inaccurate, incomplete, or inappropriate. You are responsible for reviewing AI output before relying on it for any decision, particularly in commercial or operational contexts. AI output is provided “as is.”

Where AI output is unique to your inputs, you may use it for lawful purposes consistent with these Terms. We make no representation that AI output is original or non-infringing, and you are responsible for ensuring your use of AI output complies with applicable law and third-party rights.

The Services may integrate with third-party services that you authorize, such as point-of-sale providers, identity providers, and analytics tools. Your use of those third-party services is governed by their own terms and privacy policies. We are not responsible for the content, accuracy, or behavior of third-party services.

Some Services or features are offered on a paid or subscription basis. Pricing and included usage are described where the Service is offered.

• Subscriptions renew automatically for successive billing periods at the then-current rate until you cancel. You can cancel at any time, effective at the end of the current billing period.
• Usage overages (for example, additional Talkcounter minutes) are billed at the published rate.
• Taxes are your responsibility unless we state otherwise.
• Refunds are not provided for partial periods or unused usage except where required by law.
• Failed payments may result in suspension of the affected Services.

The Services are provided “as is” and “as available,” without warranty of any kind, whether express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services or the servers that host them are free of harmful components.

You assume the risk of using AI-generated output. The Services are not intended to provide legal, financial, medical, or other professional advice.

To the maximum extent permitted by law, Abryn Labs and its officers, directors, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, business, goodwill, or anticipated savings, arising out of or related to your use of or inability to use the Services, even if advised of the possibility of such damages.

In no event will our aggregate liability arising out of or related to these Terms or the Services exceed the greater of (a) the amount you paid Abryn Labs for the Services during the 12 months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the limitations above apply to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless Abryn Labs and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Services, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any law or the rights of a third party.

You may stop using the Services at any time. We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, if we are required to do so by law, or for any other reason. On termination, your right to use the Services ends, and sections of these Terms that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

We may add, modify, or remove features of the Services at any time. We may also impose limits on certain features or restrict access to parts or all of the Services without notice or liability.

We may update these Terms from time to time. When we do, we will revise the “Effective” date at the top of the document. If the changes are material, we will notify you in advance, for example by email or by an in-app notice. Continued use of the Services after the changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the State of Indiana, United States, without regard to its conflict of laws principles. Subject to section 18, the state and federal courts located in Indiana have exclusive jurisdiction over any dispute that is not subject to arbitration, and you consent to that jurisdiction and venue.

Please read this section carefully. It affects your legal rights.

Most concerns can be resolved by emailing admin@abrynlabs.com. We agree to try in good faith to resolve any dispute informally within sixty (60) days before starting a formal proceeding.

If we cannot resolve the dispute informally, you and Abryn Labs agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration under the rules of the American Arbitration Association (or another mutually agreed arbitrator), seated in Indiana or another mutually agreed location. Either party may bring qualifying claims in small claims court instead.

Class action waiver. You and Abryn Labs agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

If any portion of this section is held unenforceable, that portion will be severed and the remainder will continue to apply.

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any product-specific terms or order forms, constitute the entire agreement between you and Abryn Labs regarding the Services and supersede any prior agreements on that subject.

Questions or concerns about these Terms can be sent to:

Abryn Labs LLC
Email: admin@abrynlabs.com